Crisis support and emergency resources

Crisis Support: Understanding Safety Signals and Resources

Not every difficult moment is an emergency. If you may be in immediate danger or may act on thoughts of suicide or self-harm, call emergency services now (911 in the US) or contact a crisis service such as 988 in the US. Do not wait for an app.

Worress may offer AI-assisted safety resources when concerning language appears in information you submit. Beri is an AI support assistant, not emergency care. It cannot reliably detect every crisis, monitor you continuously, determine what you need, connect you to a person, or guarantee a safe outcome.

How Safety-Signal Review May Work

Information You Share

Beri may process the language in a problem description, reflection, or conversation to look for terms that could indicate a need for support. A possible signal is only a prompt to review resources; it is not a diagnosis or a finding about your state.

Possible Signals

Examples can include:

  • Mention of suicidal thoughts or self-harm
  • Severe hopelessness language
  • A stated plan for harmful action
  • A sudden change in the distress described

These examples are not exhaustive. A service can miss context, misunderstand words, or flag language that is not an emergency.

Not a Replacement for Human Judgment

AI-assisted safety resources are not a replacement for:

  • Emergency services (call 911 or your local emergency number)
  • A crisis hotline or text service
  • Professional mental health care
  • Trusted people who can be physically present

If You Need Help

If you are in immediate danger, call emergency services. In the United States, call or text 988 for the Suicide & Crisis Lifeline. Elsewhere, use your local emergency number or a local crisis service.

If you are safe enough to continue, you can:

  1. Contact someone you trust and say what support you need.
  2. Move away from items you could use to hurt yourself, where doing so is safe.
  3. Review a safety plan prepared with a qualified professional.
  4. Seek urgent professional care rather than relying on this article or an AI assistant.

Worress may display resource links or prompts where available. It does not promise emergency monitoring, automatic alerts, professional handoff, or physical intervention. Check the product’s current privacy controls before sharing sensitive information.

Privacy and Consent

Before using an AI-assisted feature, review the applicable privacy notice and consent controls. Do not assume that a resource prompt means a person has seen your message, that anyone has been alerted, or that data will be handled in a particular way unless the current notice says so.

Safety-Planning Information

A safety plan is best prepared with a qualified professional or trusted support person. It may include:

  1. Warning signs you notice
  2. Coping activities you can try safely
  3. People and services to contact
  4. Places where you can be around other people
  5. Steps that make your environment safer

Use emergency and crisis services for urgent risk. Beri can provide informational prompts when available, but it cannot assess risk, provide therapy, or keep you safe.

Illustrative Scenario (Not a Product Outcome)

An example such as a person writing, “I cannot see a way out,” should be treated seriously by the person and by people around them. The appropriate response is to ask about immediate safety, contact emergency or crisis services, and involve trusted or professional support. This is an illustrative safety example, not evidence that Worress or Beri detects a crisis or prevents harm.

Limitations and Responsibilities

Beri Cannot:

  • Provide therapy, medical treatment, or a clinical diagnosis
  • Reliably detect every crisis or understand unstated thoughts
  • Guarantee prevention of self-harm or any other outcome
  • Replace emergency services or a qualified professional
  • Notify a person or agency unless a current, clearly described feature and consent flow says it will

Your Options:

  • Call emergency services if you are in immediate danger
  • Contact a crisis service or qualified professional
  • Tell a trusted person what is happening
  • Use Worress only as an optional informational tool, never as your sole support

Crisis Resources

United States:

  • Emergency services: 911
  • 988 Suicide & Crisis Lifeline: Call or text 988
  • Crisis Text Line: Check the current instructions at the service’s official website

International:

  • Worldwide directory: findahelpline.com
  • UK: 116 123 (Samaritans)
  • Australia: 13 11 14 (Lifeline)
  • Canada: 1-833-456-4566

Availability, confidentiality, and eligibility vary by service and location. Confirm details with the service directly.

The Role of AI in Safety Information

AI can help present information or draft a prompt for review, but it may be wrong, incomplete, or unavailable. A visible resource link is not proof that a crisis was detected, and the absence of a prompt is not proof that someone is safe.

Learn More About Safety Features — review the current feature limits and emergency guidance.